Privacy Commitment at DundeeSlots Casino

At DundeeSlots Casino, the trust players place in us is paramount, and this begins with meticulous handling of personal data. The Privacy Policy delineates the protocols for data collection, usage, and protection.

Collection of Information

DundeeSlots Casino, owned by Dama N.V., headquartered in Curaçao, ensures transparency and data privacy. This approach is fundamental in maintaining trust. Below is a detailed account of data types collected through interactions with our platform.

Personal Data Collection

Sensitive personal data is collected to identify users:

Account Setup: Creating an account on our main website necessitates submitting personal details like full name and contact information, ensuring effective communication.
Voluntary Information: Users may provide additional data through feedback or blog interactions, which we store and utilize for service enhancement.
Device Information: Data such as IP addresses and device IDs may be captured to tailor services precisely.

Non-Personal Data

Aggregated data that does not directly identify users is also collected:

Usage Data: Analysis of navigation patterns on our website helps tailor user experience.
Activity Logs: These logs aid in refining our services by tracking user interactions on our platform.

Purpose of Data Collection

DundeeSlots uses personal data conscientiously to:

Enhance and personalize user accounts for optimal gaming experience;
Manage accounts and oversee transactions, not including direct payment processing;
Analyze interactions to improve online offerings;
Maintain communication with users regarding updates and promotions;
Ensure system security against unauthorized activities;
Investigate anomalies in compliance with legal standards.

Data Retention

Users can manage their data by contacting our support. For changes or deletion requests, excluding data retained under legal obligations, communication via our support channels is encouraged.

The personal information collected is essential for providing gaming and related services. Uses include:

Processing transactions and managing bets;
Delivering customer support and managing user accounts;
Conducting verification checks as necessary;
Communicating promotional offers to users who consent to marketing communications;
Complying with legal and regulatory obligations.

Marketing Communications

Unless opted out, personal information may be used to send marketing communications related to services and promotions from DundeeSlots and our partners.

Data Security

DundeeSlots commits to protecting your data with rigorous security measures. Personal information is treated with the highest standard of security and compliance.

User Rights

Users have rights under data protection law, including:

Access to personal data;
Correction of incomplete or inaccurate data;
Erasure of data where legally permissible;
Objection to processing under certain circumstances;
Restriction of processing when applicable;
Data portability;
Withdrawal of consent for data use;
Complaints to a supervisory authority.

For exercising these rights, specific information may be requested to confirm the user's identity.

Cookies and Tracking

Use of cookies enables the enhancement of user experience on our website. Types of cookies used include:

Required cookies for website functionality;
Functional cookies for personalizing user experience;
Advertising cookies for marketing effectiveness assessment.

Additional Information

For any inquiries related to this policy or data protection practices, users can contact the Data Protection Officer through our official contact methods.